Another unexpected Redback Router crash,…

Wed Jul 25 20:26:43 PDT 2001 — Another unexpected Redback Router crash, which affected PacBell ADSL and Broadlink WDSL customers between 8:09pm and 8:20pm. This appears to be the same ‘crash’ that affected us on Jul. 10th, that being a known bug in Redback’s current ‘General Deployment’ release of the router’s software. There are no known workarounds at this time, but the Operations team will be pressing Redback’s Support more vigorously in an effort to prevent downtime of this kind. – Eli, Kelsey

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