Wed Jul 31 13:18:13 PDT 2002 — Our Pac West (530-xxx-0174) numbers started returning ‘All Circuits Busy’ messages about 30 minutes ago, and we’ve tracked to an issue with the Telco. Pac West’s engineers have not given us an ETR, but I will keep this space updated. — Eli, Stephanie
Update: The problem is more widespread than initially perceived, and affects all of our xxx-0174 numbers served from Stockton. This is a good portion of Northern California (excluding the Bay Area), and we’re working with Pac West to get this repaired as quickly as possible.
Update, 15:05hrs: The problem was caused by an administrative fumble at Pac West. Our backhaul circuit was mistaken for another, and disconnected. Service is fully restored, and we’re in deep dialogue with Pac West. — Eli