Dialup trouble.

Tue Aug 20 21:17:24 PDT 2002 — Dialup trouble. nas3.sr, one of the NAS boxes serving the 707-522-1003 dialup group, stopped returning IP addresses to its free pool after they had been used. This resulted in the box running out of addresses to give to clients, and hence caused 15 minutes worth of connection problems for users dialing that number. Additional addresses have been added to the pool and it is now functioning normally. To clear this trouble, we will be rebooting nas3.sr tomorrow morning at 2am. Customers connected to nas3.sr at that time will experience dropped connections.

A redundant number was available during this outage. To find dialups in your area, visit:

www.sonic.net/cgi-bin/pops.pl

-Nathan and Russ

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