Ultra, one of our 5 load balanced mail…

Fri Nov 1 16:00:38 PST 2002 — Ultra, one of our 5 load balanced mail servers entered an unusual failure mode where it could no longer resolve the IP of our outbound SMTP server cluster. 797 outbound email messages were returned to their local senders before we were made aware of the problem and removed ultra from the mail server pool. This only seems to have affected outbound email delivery from ultra. We apologize for the problem and are working to make sure that it does not occur again. -Kelsey, Eli and Scott

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