Wed Nov 20 08:53:31 PST 2002 — We are seeing some DSL customer outages in the higher PVC ranges, in the wake of our OC3 work early this morning. This only affects a small part of our DSL customer base. Our operations staff is working on the problem and we will update via the MOTD when we have more information. – Chris, Matt, Kelsey UPDATE: We are still working hard to restore service to all of our DSL customers. We believe that we have identified the source of the problem and are in the process of acquiring what is needed to resolve the issue. At this time we do not have an accurate ETR. -Kelsey, Nathan, John, Matt and Eli.