Fri Oct 3 23:13:32 PDT 2003 — Network Event: We experienced significant packet loss on our circuit to Equinix tonight due to a possible fiber cut in San Jose. After shutting down the link to prevent poor performance one of the core routers at one of our San Francisco POPs rebooted due to an apparent software bug. This, of course, confounded any problems caused by the other trouble. All services has been restored at this time, both the San Francisco POP at Focal and Equinix are at 100%. -Kelsey and Nathan