Wed Nov 26 10:31:23 PST 2003 — Web, SSL and FTP service issues: For a yet undetermined cause, the tool which controls users bandwidth allocation and that locks out access to a user’s files if that user has enabled quota protection, locked out the root directories of our public web, ssl and ftp servers. We’ve taken steps to assure that this will not happen again, and are continuing to investigate why the tool failed. -Kelsey