User Database Issue.

Sat Jan 29 10:14:28 PST 2005 — User Database Issue. Between 8:54 and 9:13 this morning it appears the system that creates and manages the unix passwd databases encountered an unexplained error and pushed a truncated file to our servers. The next automated update corrected the situation. During this period mail to many sonic customers was returned with ‘User Unknown’ errors. Similarly, many users would have received errors when retrieving their mail, trying to access FTP, and in specific cases, some users’ websites may have returned errors. -Kelsey

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