Sat Jul 28 18:40:50 PDT 2007 — At approximately 2:15pm a core router in San Jose failed. There was no customer impact, as our network shifted traffic through other links. After further testing, remote repairs could not be made on the failed equipment. Sonic.net NOC staff are currently en route to San Jose with a hot spare. — Matt and the NOC
Update Sat Jul 28 22:02:13 PDT 2007 — We have replaced the failed hardware in our San Jose POP, and all connectivity through that POP has been restored. Customer impact during this outage should have been minimal, as all traffic re-routed via our redundant ring to transit in other POPs. -Jared, Dusty, Zeke and Matt