Comcast connectivity troubles

We are receiving reports from mutual Comcast and Sonic.net customers about difficulty reaching our network from the Comcast network. We are investigating the issue now from our side to see if there is anything we can do to work around the situation. If you are a Comcast customer having trouble, please do open a ticket with Comcast support.

6 comments for “Comcast connectivity troubles

  1. John Harkin
    June 12, 2008 at 5:31 pm

    I’m accessing Sonic.net from Comcast and do not see any problem at this time.

  2. Teri Foster
    June 12, 2008 at 5:45 pm

    Yes, I’m having trouble with my Comcast connection to sonic.net I can’t get through to Comcast via phone.
    Thanks for working on this!

  3. Steven Conner
    June 12, 2008 at 8:00 pm

    I am online via Comcast broad band. I can connect to https://sonic.sonic.net/ but not to http://sonic.net/. Don’t know if this is connected to the described problem or not.

  4. Steven Conner
    June 12, 2008 at 8:03 pm

    OOPS! I got that backwards. 🙂

    I can connect to http://sonic.net/ but not to https://sonic.sonic.net/.

  5. Steven Conner
    June 12, 2008 at 8:05 pm

    Never mind. Now I can connect ok. But the problem existed for a few hours earlier today.

  6. Chris Wade
    June 13, 2008 at 8:50 am

    They were having connectivity problems last night, I am not at home right now, but I was trying to setup a wireless router and D-Link gave me some alternate DNS Servers and they worked great, perhaps try OpenDNS or something similar until this is resolved.

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