Tonight at midnight, we will be reloading one of the routers that serve Business-T and FRATM in Northern California onto new software. We expect this new software to resolve the performance problems that have cropped up periodically on this router.
All customers served by this router will suffer less than 10 minutes of downtime during this reload.
-Jared, Dusty and Tim
Update: The software upgrade has been successfully completed. All affected customers were offline for less than 5 minutes.