Webmail IMAP performance problems solved.

Separate from our earlier post about slow imap.sonic.net performance (http://corp.sonic.net/status/2008/09/26/imap-performance-problems-solved/) – we have also received reports of slow Webmail IMAP performance and timeouts when Customers were using the Webmail clients on http://webmail.sonic.net.

We believe we have isolated the problem, which was a bug in our IMAP Proxy software, and have not received any reports of new problems since the beginning of the week when we implemented a fix for the problem software.

If you see timeouts when using http://webmail.sonic.net, please contact Technical Support (support@sonic.net or 1.707.547.3400) immediately, and provide the error message you receive and the time at which the problem occurred.

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