Sonic Telecom Santa Rosa CO Retrofit

This coming Tuesday, Feb 17, beginning at 12:01 AM, we will be performing a retrofit of our network build supporting our Sonic Telecom CLEC installation at the main Santa Rosa central office. The maintenance window is expected to be up to an hour, but customer impact should be minor, no more than 2 10-minute outages during that time frame. This maintenance will only affect customers who recieve Sonic Telecom services in the downtown Santa Rosa area.

-Jared and Clay

Update: The retrofit has been completed. All operations went according to plan, and customers should have seen at most 10 minutes of service interruption. All customers served from this CO appear to be fully functional again.

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