Tonight, April 21 at 12:01 AM, we will be performing a maintenance reload of one of our DSL aggregation routers. This router serves DSL to customers in the Bay Area. Expected impact is less than 5 minutes of service interruption for DSL customers served by this router.
Update: The SMS reboot did not go as smoothly as planned. Due to a configuration error, on reboot, the router loaded an archived configuration that was out of date. The proper configuration has been restored and all affected customers should now be back online. We apologize for this additional downtime.