DSL Aggregation Router Maintenance Reload

Tonight, April 21 at 12:01 AM, we will be performing a maintenance reload of one of our DSL aggregation routers. This router serves DSL to customers in the Bay Area. Expected impact is less than 5 minutes of service interruption for DSL customers served by this router.

-Jared

Update: The SMS reboot did not go as smoothly as planned. Due to a configuration error, on reboot, the router loaded an archived configuration that was out of date. The proper configuration has been restored and all affected customers should now be back online. We apologize for this additional downtime.

1 comment for “DSL Aggregation Router Maintenance Reload

  1. April 21, 2009 at 1:09 am

    Aloha Jared,

    I noticed the outage. It was picked up by pingdom.com and I received email.

    I truly appreciate your blog entry that tells me timely about such issues.

    While I’m out of town I must worry when my never fail network goes down.

    Regards,
    Jeffrey

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