This Wednesday, May 27 at 12:01 AM, we will be replacing a card in our DSLAM at SNFCCA12, which serves Fusion to customers in northern San Francisco. This maintenance will cause about 10 minutes of downtime for affected customers while the card is replaced.
-Jared and Clay
Update: The card replacement was completed with no problems. Service should be fully restored. If your Fusion service is experiencing any problems, please reboot your DSL modem and any routers or PCs connected to it to reset any potentially lingering DHCP information.