Our primary 800# and 707-522-1000 are currently returning a fast busy signal . We are working with our telephone system vendor to correct this as quickly as possible.
In the interim, Support is available at 707-547-3400, and we can transfer calls internally. This queue is liable to be a bit busy until this situation is corrected, and we apologize for the inconvenience.
Update: Full service to our phone system has been restored, and calls to all Sonic.net phone numbers are being received.