This Tuesday, June 23 at 12:01 AM we will be performing maintenance reloads of the routers that terminate our Business-T service, and two Redbacks that terminate traditional DSL service. This will affect all Business-T customers, all Fresno DSL subscribers, and a small subset of DSL customers in the Bay Area. Expected downtime is 5 minutes.
Update June 23 12:31 AM: The Redback reloads were completed without incident, and all DSL customers should be back online at this time. Our Los Angeles POP Business-T router locked up during the reload and required a physical reboot to come back up properly. For this reason Business-T customers in the Los Angeles area experienced approximately 15-20 minutes of downtime. Our other Business-T routers reloaded without incident. All services affected by this maintenance have been restored at this time.