Non-Impacting Transport Issue

One of our backbone network transport links began having issues this morning. We have removed that link from service, and are routing traffic internally around the problem as we work with the transport circuit provider to diagnose the intermittent problems. These problems did not cause any customer impact, but as we route around the problem, customers may notice sub-optimal paths inside Sonic’s network (i.e. from San Francisco to San Jose via Santa Rosa).

We are keeping a close eye on the situation and will restore normal routing once we are certain that the transport circuit is fully resolved.

-Jared and Nathan

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