Call Center Problems

This morning our phone lines in to the Sonic.net office are reporting all circuits busy. We are actively working with our vendor who has not yet diagnosed the trouble.

This outage affects inbound and outbound calls through our office phone system. No other services are affected by this outage.

As always, we are are available via email to support@sonic.net.

–Update:  This problem was due to a loss of signaling on our providers network.  The issue has been repaired and our support department is open and taking calls at this time.  Thank you for your patience.

Leave a Reply

Your email address will not be published. Required fields are marked *