Fusion Outage

At 4:10PM, we suffered a line card failure on equipment serving a number of Fusion customers served out of the SNFCCA12 CO in San Francisco. We are currently dispatching a technician and will provide updates as we work to resolve this outage.

-Tim, Nathan, and Jared

Update: We have determined that the line card did not actually fail and all affected customers should be back online. We will continue to monitor for any further issues.

Update – 8/24 12:45AM: After running normally for hours, the line card again began exhibiting strange behavior. It has been replaced with a new unit. We apologize for any inconvenience caused by this outage.

Leave a Reply

Your email address will not be published.

*