We are currently experiencing an outage affecting a subset of wireless customers served off one of our antenna sites in Santa Rosa. We are working as quickly as possible to repair the problem but do not have an estimated time to repair at this point. Further updates will be provided as the situation develops.
-Tim, Jared, and the NOC
Update: The downed tower has been returned to service and all affected customers should be online. If you are still experiencing problems with your wireless Internet service, please contact support at 707-547-3400.