Brief Backbone Service Interruption

At approximately 10:50 AM this morning, some routine router configuration caused an unexpected loss of connectivity for some of our POPs surrounding the Santa Rosa area. Service was restored at 10:55 AM. We are monitoring the situation, and looking into why innocuous configuration would cause this outage.

-Jared

2 comments for “Brief Backbone Service Interruption

  1. My SF DSL connection went down at about 11:20am, so…bouncing? Inbound traceroute is dying at atm-uplink.dsl-gw.200p-sf.sonic.net

  2. EH: San Francisco was not affected by this outage, and the outage was completely resolved as of 10:55AM. If you’re having problems with your DSL service, please call our support team at 707-547-3400.

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