Tonight, August 17 at 12:01 AM we will be inserting new cards into one of our ATM switches that serves LATA1 (SF Bay Area) to increase capacity. This operation should not cause any impact to in-service customers, and is expected to take 5-10 minutes.
-Jared, Nathan and Matt
Is this for bandwidth capacity? Will it fix my seeing 7ms to 50.0.98.1 and 80ms to my 3rd hop (70.36.211.113) ? 🙂
Jason,
This new hardware is to support a new ATM interconnection for the Chico area, which would not directly affect the issue you are describing.
We are aware of a congestion issue on the Redback which serves your DSL, and will perform load-shifting maintenance to relieve that congestion within the next couple of days.