This Thursday, December 29 at 12:01 AM we will be performing core configuration changes on the routers at the head end of our Legacy DSL aggregation network. We will be taking all possible precautions to prevent any outages, but when doing this type of deep configuration change, the possibility of a problem is always present. The reconfiguration should take between 30 and 60 minutes, and we will be able to roll back quickly in the event of an issue.
-Jared and Nathan
Update: The reconfiguration has been completed. There were a couple brief, unexpected hiccups which disrupted connectivity to a small subset of our legacy DSL customers. We apologize for any inconvenience this may have caused.
Got your email the other day about this, and came to the web site to read further and it wasn’t showing yet.
One note — midnight is a bit early for this kind of work given the nature of my work. Lost connectivity almost right away. Seems back now, but with really impacted ping times.
My internet went down for I dont know how long at about 12:14 ( a little past midnight could this have been due to the router configuration??
it seems to be back now….( at 3:26 am
BTW, that “scott” up above isn’t me. 😉
-(Another) Scott — Scott Doty