Emergency Maintenance on Legacy DSL

We are preforming emergency maintenance on one of the ATM switches serving customers in the Bay Area (LATA 1). A software malfunction has left the device unable to pass traffic for a significant number of customers, and we’ve elected to reload the affected unit to restore service.

This reload will cause 5 to 10 minutes of additional downtime for customers aggregated through that device.

-Nathan and Tomoc

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