Emergency Legacy DSL Maintenance

Tonight, at 12:01AM, we will be performing invasive maintenance on an ATM switching device that serves a subset of legacy DSL customers in the Bay Area as well as Chico. Downtime for affected customers should be less than 10 minutes.

-Tim, Nathan, and the NOC

Update: The ATM switch in question suffered a redundancy fail-over before the maintenance work could be performed this evening. Affected customers should have experienced about 5 minutes of downtime while the fail-over occurred. We are currently investigating the cause of the issue in order to prevent further recurrences.

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