Fiber DIA Outage

At  3:48PM this afternoon, an aggregation circuit serving Fiber DIA customers in northern California experienced a short outage. The issue was quickly diagnosed and connectivity was restored at 3:57PM. We have determined a technician from one of our collocation facilities pulled an incorrect cross-connect while performing otherwise routine maintenance.  We will be working with the provider to ensure such mistakes do not happen again.

-Matt

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