Upstream Routing Issue

We are hearing scattered reports of reachability problems affecting a small
number of remote endpoints behind a specific service provider. Only a subset
of our network appears to be affected by this. We have been in touch with
this service provider, and they have diagnosed the issue to a bad line card
in a particular router. They are presently working with their vendor to get
that card repaired.

Due to the makeup of the Internet we’re unable to effectively re-route
traffic around this failing infrastructure. We’ll make sure that this
provider drives to resolution.

-Nathan and the NOC

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