Customer Database Load

Due to excessive load on our customer database servers,  databases connection may intermittently time out. We are working to fix the problem and prevent further interruption.

Update: Currently both customer mysql server instances are off-line, we’re investigating what appears to be a hardware related issue and hope to have services restores shortly.

Update: It appears that these problems were caused by an issue with the raid controller not properly handling IO at anywhere near its expected performance levels.  A reboot seems to have restored performance back to normal.  We will continue to monitor the system closely.

 

 

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