Due to excessive load on our customer database servers, databases connection may intermittently time out. We are working to fix the problem and prevent further interruption.
Update: Currently both customer mysql server instances are off-line, we’re investigating what appears to be a hardware related issue and hope to have services restores shortly.
Update: It appears that these problems were caused by an issue with the raid controller not properly handling IO at anywhere near its expected performance levels. A reboot seems to have restored performance back to normal. We will continue to monitor the system closely.