Sonic Telecom Transient Outbound Calling Issue

Customers on the Sonic Telecom voice network may have experienced transient calling issues to multiple destinations starting at approximately 3:39PM this afternoon. This issue lasted for a duration of around 14 minutes.  At no time was 911 access impacted for our customers. We are presently investigating the cause of the outage and escalating with our vendors for the suspected hardware.

-Sonic NOC

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