Inbound calling issue on Sonic’s fusion platform

We are currently working on an issue with a small subset of fusion customer unable to receive calls from outside Sonic’s network.

Update:  3:22pm 4/2/2014 The issue is effecting a large set of fusion customers than first reported . We are actively working to get this resolved as quickly as possible.

Update: 4:00 pm 4/2/2014 A routing mistake by one of our upstream providers caused the inbound calling issue. We are working with our upstream provider to ensure this does not happen again.

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