fusion phone numbers deactivated incorrectly

A small subset of fusion telephone numbers were deactivated in our phone switch this morning incorrectly. We are currently working to activate the telephone numbers for all effect customers.

NOC

Update: 10:40 am 4/4/2014 – All telephone numbers have been reactivated. Some voicemail settings may have been reset to default for the affected customers. We will be sending an email out to all affected customers.

NOC

2 comments for “fusion phone numbers deactivated incorrectly

  1. FYI – Contrary to the last update, not ALL telephone numbers have been reactivated.

    I have fusion service at 7 different locations. 6 of the 7 phone numbers were deactivated incorrectly yesterday. As of 10:59 AM Pacific time 2 of them are still down.

  2. I’m on disability and it’s difficult to get my prescriptions refilled. I need them–now. I’m very angry and about to try ATT again. ATT phone lines never go down.

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