Tonight, July 13, starting at 11:50pm, equipment serving a small subset of legacy DSL subscribers in the greater Bay Area suffered a hardware failure. We are working to restore service as quickly as possible.
Update: Connectivity has been restored
Update(7:47am): The affected equipment has experienced a permanent failure. We are working to migrate all subscribers to new equipment.
Update(8:14am): All subscribers have been migrated to new equipment at this time.