Tonight, 1/6/2017, starting at midnight, we will be replacing cards serving a subset of customers in the Mendocino, Fort Bragg, Palo Alto, and Mountain View areas. Expected downtime is around 20-30 minutes while the cards upgrade themselves and reboot. The maintenance window is from 12am – 5am.
Update(9:13am):Â A small subset of customers in the Mountain View area are still down due to an issue with one card after the upgrade. We are working to restore service as quickly as possible.
Update(11:28am): The last of the affected customers have been fixed. Maintenance complete.
-Network Engineering