Northern California Legacy DSL Partial Outage

We are currently investigating a legacy DSL outage that affects a sub-set of users in Northern California. We are actively working to resolve this outage and restore services as soon as possible.

  • Network Engineering

Update: This issue has been resolved. If you’re still experiencing connectivity issue’s, then please reboot your modem/router prior to contacting Support.

Update(6:16pm): An separate hardware issue causing some customers to experience significant packet loss has been isolated and resolved. At this point, we believe all connectivity issues relating to this maintenance have been resolved.

5 comments for “Northern California Legacy DSL Partial Outage

  1. any kind of update would be appreciated. Customers will be patient if they feel they latest info is being passed along. We’re nearing the 4 hour mark on this with nothing new.

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