Jasper Building Outage

We are currently experiencing an issue affecting fiber customers located within the Jasper building in San Francisco. We have dispatched a technician to investigate on-site. We will update this message when we have more information.

Update (15:00): This issue has been resolved and service to customers has been restored. There was a power outage at the Jasper building. As soon as that outage was cleared Sonic services were restored.

– Andrew & Support

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