Inbound Call Routing Issue

Update: 9:50 PM

Inbound call routing issue has been resolved. If anyone experiences any issues please call during support hours.

Update: 7:24 PM

We are currently still engaged with our upstream carrier to resolve the issue. We have no ETR as of yet but continue to escalate the issue with the carrier.

~ Network Engineering

Update: 5:15 PM

We are expeditiously working with our upstream carrier to resolve the routing issue. No ETR given at this time. We will continue to provide updates as soon as possible.

 

We are currently investigating an inbound call routing issue effecting some of our Fusion customers. We will provide updates as soon as we are able.

 

 

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