LA Network Reachability Issues

Update: Last nights’ event has been traced to a Sonic edge router hardware failure. The issue has been mitigated and we are working to deploy a permanent fix.

Update(1:20AM): As of 1AM LA network connectivity should be restored.  Further details on the nature of the event will be provided tomorrow.

As of around 12:10AM this morning, we began experiencing network reachability issues from the edge of our LA network.  This likely impacts all Sonic customers in southern California.  We are actively troubleshooting this event and will provide further update as soon as we have more information.

-Network Engineering

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