Update 12:20AM: Due to unforeseen circumstances, tonight’s maintenance has been canceled.
On 3/1/2021 at 11:59PM, we will be performing maintenance on hardware serving Fusion Fiber customers in Berkeley. We expect this work to be non-intrusive to customer traffic. The maintenance window is 4 hours.
I am in Berkeley 94703-1770 zip code and my service has been really really slow all week. Streaming movies on several different platforms all stalled repeatedly, reception pixilated. Thought it was my iMac but had the same problem with my iPad, regardless of which Browser I tried. What’s up? Usually everything is great.
This maintenance should be completed at this point. If you are still having trouble with your service it is likely not due to the maintenance and we would recommend giving us a call, we’re here 7 days a week, 8am to 10pm if you ever need anything, and you can reach us at 707-547-3400. Additionally, we’re available through text message at the number 707-800-4624, and via social media (@sonic on twitter, and as Sonic or @sonicnet on Facebook).