Update 12:52AM: This maintenance is now complete.
Thursday morning (8/19/21) at 2 AM we will be performing intrusive system maintenance on a small subset of Fusion Fiber customers in the San Francisco area. Data and voice services will be interrupted briefly. The maintenance window is 3 hours.
~Network Engineering
Why has my service been bouncing between 13 and 0 mbps all week?
Our scheduled maintenance should not have caused issues all week. Have our support team take a look at your service by calling 855-394-0100.