UPDATE: Maintenance complete
Tonight beginning at 11pm we will be upgrading multiple systems, including our customer shell server cluster. Any service interruptions should be very brief, and we expect to complete the maintenance within 2 hours.
I have no connection email@example.com
We are sorry to hear you are having problems with your connection. Your ONT is up and looks good. We recommend power cycling your router (unplugging the power for 25 seconds) then testing again. If you are still having problems, please reach out to our technical support team!