This morning, it was brought to our attention that a large subset of customers are experiencing connectivity issues in Brentwood. We are currently investigating but do not have an ETR at this time.
Update 10:15am: We have discovered a power issue and are working to restore connectivity. Estimated time of repair is expected between 12:00pm and 1:00pm
Update 1:30pm: Power has been restored and services appear to be operating as intended. If you are still experiencing issues, please contact support.
Almost 1pm…hopefully not much longer?
Hello BF,
This outage has been cleared so your connection should be restored. If you are still experiencing connectivity problems, please contact our technical support team!