Earlier today (2023-11-01) around 2:50PM Sonic observed a brief period of instability as customers in and around the Sunset District of San Francisco lost internet connectivity. Over the last hour we’ve ensured services are restored and we’re actively monitoring the situation to ensure services remain stable. If you’re still experiencing trouble, please contact us at our support options listed here: https://www.sonic.com/support
Hello. Will there be a post regarding the current outage in SF in SOMA?
Hi Stephanie,
I do not see any outages impacting the accounts associated with your contact information.
If you are experiencing a service outage, please don’t hesitate to contact our support team at (707)-547-3400 between 8 am and 10 pm, 7 days a week, for assistance.