Thu Dec 9 17:30:03 PST 1999 — After quite a bit of diagnosis on our 1003 dial group, we’ve found that 10 PRIs, or 230 ports worth of capacity were not properly configured into the hunt group by PacBell when the lines were installed some months ago. As we’ve filled up the other 22 PRIs in this group, it appears that we’ve started to run into capacity problems which are not being manifest in the usual ‘busy signal’ way. PacBell this afternoon has corrected this, and we now have all 32 PRIs in service on this dial group. Hopefully this will resolve the poor performance in this dial group. -Dane