Fri Dec 10 19:05:08 PST 1999 — We are working to isolate trouble in our 522-1003 dialup group which is causing calls to be answered by a modem with an odd tone which will not sync. Dave has been working much of the day on testing and trouble isolation, and we’re trying to pin this down. We’re stress testing nas21.sonic.net right now to try to isolate the trouble. If we can find it, we’ll eliminate it, and if we can’t, we’ll be rebooting the equipment a bit past midnight tonight. In our testing, we’ve found failure to connect about 30% of the time in this group, and fixing this is a very high priority for us. -Steve and Dave (dj:dj)