Fri Aug 18 15:24:09 PDT 2000 — After a few periodic lockups, we’ve replaced the equipment on the Santa Rosa end of our link to our San Rafael office POP. Downtime during the swap was less than a minute, and no users were disconnected. We hope that this will resolve the failures that we’ve seen which have caused a few brief interruptions at that POP. Note that redundant phone numbers that reach another POP are available for users in the San Rafael service area; see our support page to look up a list of local numbers for your location. -Dane