Thu May 24 17:03:30 PDT 2001 — Due to a cable connector problem, we’ve just suffered about 15 minutes of intermittent performance. The connection between our core switch and one of our two redundant core routers was severed temporarily, apparently due to problems with a cable connector latch in the patch bay. In theory, the second connection to the second core router should have taken on all of the traffic, and it’s redundant connection to the affected router would have carried the traffic. This deployment is still in progress, and hasn’t been fully tested.
We’re sorry about the poor performance, and we’ll take steps to wrap up the testing of the redundancy to assure that a minor failure like this can’t impact things badly. -Dane, Nathan, Eli, Steve and Kevan