On December 24th at 3:15pm, freezer, one of…

Mon Dec 31 12:53:33 PST 2001 — On December 24th at 3:15pm, freezer, one of our Network Appliance F740 filers failed and icebox, it’s cluster partner, took over its operations. There was no interruption in services during the takeover. This is the first time that we have had an unplanned NetApp cluster failover and it worked flawlessly. Freezer was brought back into service on the 27th after completing diagnostics on the hardware, again with little or no service interruption. We are very pleased with the performance of the NetApp filers and the fact that an otherwise devastating hardware failure went unnoticed by our customers. We were also pleased that we were able to put off fixing the problem until after we had returned from the holidays! -Kelsey, Nathan, Eli and Dane

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