Tue Jun 18 11:22:13 PDT 2002 — More DSL maintenance: we have seen continued packet loss for a few DSL customers and are still working with ASI on a solution. At this time, SBC has optimized and restored our ATM DS3 connection and has escalated the issue to the DSL group at ASI. A small number of Santa Rosa customers may still be seeing intermittent packet loss and impaired performance; we are awaiting an ETR from ASI. -Aaron, Eli, Chris