Sat Jan 25 11:06:01 PST 2003 — Update on the worm. Two of the five colocated customers who were disabled last night because they had been infected by the worm were brought back online at approximately 10:00AM this morning. Neither of these customers had properly secured their servers and they promptly began flooding 100mbits of outbound traffic again. Approximately 40 minutes later, Nathan and I had the ports locked down and Eli was en route to assist at the data center. While these customers were up again, reachability through our network was minimal. Technical support is experiencing long hold times and a high call volume, largely due to the affects of the worm. -Kelsey, Nathan and Eli.